Freshdesk: Freshdesk by Freshworks is a cloud-based helpdesk software which streamlines customer conversations across channels like email, social media, phone and chat. Freshsales: Freshsales is an intuitive, easy-to-use CRM for sales teams of all sizes with features like AI-based lead scoring, built-in phone and email, visual sales pipeline, activity capture, workflows automations, and powerful reporting. Freshteam: Freshteam is an intuitive, easy-to-use, affordable Applicant Tracking System and Recruitment Software that helps recruiters source, interview and hire great talent. Freshchat: Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. Freshmarketer: Freshmarketer is an all-in-one conversion rate optimization tool packed with powerful features like heatmaps and A/B testing to running polls and receiving feedback from your website visitors.